Garden Centres are now classed as essential retailers
In line with the latest Government guidance, Coletta and Tyson will remain open as usual during the next lockdown period. Our garden centre offers one of the safest retail environments due to its large, open spaces both indoor and outdoor. We will ensure we continue to reassert the social distancing and safe trading measures we have already put in place. At the time of writing this statement, we are looking into solutions to keep The Old Glasshouse for takeaways only, but we will keep you updated on this.
We have been completely overwhelmed by the support of our customers and staff since we re-opened our doors on May 13. It has been a year of uncertainty for us all and we have strived to deliver the best customer service we can, while observing and implementing the Governments guidance on social distancing. We have worked hard to meet the conditions of the Governments COVID Secure scheme so that we can confidently say our customers and staff are in a safe environment. For a full list of our commitments to keeping our staff and customers safe, please visit our website.
It may also come as no surprise that we have decided, with great sadness, it will not be possible to run our annual Grotto or Tea/Breakfast with Santa safely this year. Since August we have been working to bring our award winning Christmas department into full fruition. Christmas 2020 will be one of the most important Christmas seasons we have delivered so far as, people will be spending more time at home than ever before . We love Christmas and after this tumultuous year, we are determined to deliver our best Christmas yet. We are hopeful for the return of Father Christmas in 2021, in a grotto even bigger and better than before. Until then we would like to thank you for your patience and understanding and look forward to welcoming you over the festive period.