"We went to the fish department looking at buying a tropical aquarium set up for our first adventure into the warmer side of fishkeeping. We found a member of staff who was very helpful advising us on what we needed and what we needed to do setting up the aquarium with decoration and water chemistry. Hannah answered all my questions and advised us in a very friendly manner. Thank you very much Hannah for your advise.."

"I went one day to buy a raised bed which a guy helped me fit into the car. Got home and realised it wasn’t the one I wanted. Rang straight away. Two days later a guy came to the house with the correct one and took the first one away, all free of charge. All staff so pleasant and helpful.."